Terms of Service

Effective Date: 11/13/2025

1. Overview

Welcome to OuterLux (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, www.outerlux.com

2. Use of the Site

You agree to use the Site only for lawful purposes and in compliance with these Terms. You may not use the Site in a way that could damage, disable, or impair its functionality or interfere with other users’ experience.

3. Products and Availability

OuterLux sells luxury outdoor furniture, décor, and related products.
We make every effort to display product details, pricing, and availability accurately; however, we do not guarantee that all information is error-free. We reserve the right to correct any errors, change prices, or update product information at any time without prior notice.

4. Orders and Payments

By placing an order, you agree that:

  • You are legally authorized to make the purchase.

  • All information you provide is accurate and complete.

  • OuterLux reserves the right to cancel or refuse an order for any reason, including suspected fraud or product unavailability.

All purchases are processed through secure third-party payment providers. OuterLux does not store your full payment information.

5. Shipping & Delivery

Delivery times are estimates and may vary based on carrier timelines, product availability, weather, or other factors beyond our control.
OuterLux is not responsible for delays once an item has shipped.

6. Returns & Refunds

We want you to be completely satisfied with your purchase. Our return/refund policy is available on our Site. By purchasing from OuterLux, you agree to follow the guidelines outlined in that policy.

7. Intellectual Property

All content on the Site—including logos, branding, product images, descriptions, graphics, and text—is the property of OuterLux and protected by U.S. and international copyright laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

OuterLux is not liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased from us.
Our total liability for any claim related to your use of the Site or purchase of products will not exceed the amount paid for the product in question.

9. Warranties & Disclaimers

All products are sold “as-is” unless otherwise stated.
OuterLux makes no guarantees beyond the manufacturer’s warranty (if applicable).
We do not warrant that the Site will be error-free, uninterrupted, or free from viruses.

10. Indemnification

You agree to indemnify and hold OuterLux and its employees, contractors, officers, and affiliates harmless from any claims, damages, losses, or expenses arising from your use of the Site, your violation of these Terms, or your violation of any rights of another party.

11. Third-Party Links

Our Site may contain links to third-party websites.
OuterLux is not responsible for the content, policies, or practices of any external sites.

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how your information is collected and used. By using our Site, you agree to the terms of our Privacy Policy.

13. Changes to Terms

We may update or modify these Terms at any time.
Changes take effect immediately upon posting. Continued use of the Site means you accept the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes must be resolved in courts located in Polk County, Florida.

15. Contact Information

For questions regarding these Terms or your order, you may contact us:
OuterLux
211 E Main Street
Lakeland, FL 33801
Phone: 863-557-7953
Email:support@outerlux.com